If you have a question about your receiving, your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time.
If you have a question about switching items, please provide us with an order number and message us.
Thank you.
KogStore Support Team.
1654 Kellenbeck Ave, Unit B Grants Pass OR 97527
Email: support@kogstore.com. We’re always happy to help!
Our office hours are Mon – Sat: 9AM-5PM EST
We respond to most emails within a business day or two, but if you don’t get a response from us, please check your spam bin!